Privacy Policy

Privacy Policy

Last updated: November 2017

1. Introduction

Your privacy is important to us. This Privacy Policy, which applies to our platform www.outdoyo.com, is intended to inform you what kind of personal data we collect, store and use for providing and improving our service. Furthermore, it sets out how we protect the information that you give us. We appreciate the trust you place in us and are committed to ensure that your privacy is protected. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.outdoyo.com, unless otherwise defined in this Privacy Policy.

If you have any questions, comments or concerns about this Privacy Policy, please contact us at info@outdoyo.com.

2. Which data do we collect

When you make a booking through our website we ask you for your contact details and payment information. Furthermore, we might ask you for specific (personal) information related to the outdoor adventure booked to ensure the operator of the outdoor adventure can prepare and ensure the best possible experience.

In addition we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

3. What do we do with the information we gather

First and foremost, we use your data to facilitate the booking and payment process on our platform and send you a confirmation of the booking.

We may periodically send promotional emails about new products, special offers or other information that we think you may find interesting to the email address that you have provided. You can unsubscribe from these services at any time.

Furthermore we use gathered information to improve website accessibility and optimization, and to improve our services.

4. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place procedures to safeguard and secure the information we collect online. We encrypt our services using SSL, the data is only accessible through a username/password combination and all our employees only have access to your data on a need to know basis.

5. Links to other websites

Our platform contains links to other websites. If you click on a third-party link, you will be directed to that site. As we do not operate these external websites, we strongly advise you to review the Privacy Policy of these websites. We have no control over these websites and therefore cannot assume responsibility for the protection and privacy of any information that you provide while visiting these websites.

6. Sharing information with our partners and third parties

To be able to provide our service we share your personal with our partners.

We provide operators and, if applicable, their third party booking service providers with your contact and booking details at the moment of booking.

For payments made via our websites, we use third-party services such as payment gateways and other payment transaction processors. These third parties are contractually obliged not to use said data for any other purpose than to effectuate the payment.

We will not sell, distribute or lease your personal information to other third parties unless we have your permission or are required by law to do so.

7. Use of cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site about aspects of your visit. You have the option to change the cookie settings in your browser in case you don’t want cookies to be sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

Our website uses the following type of “cookies” to collect information and to improve our service:

Technical cookies  - technical cookies are essential for the operation of our website and ensure you can use the website and our features. We are not obliged to ask permission to place these cookies.

Analytical cookies: we use these cookies to track visitor statistics. We use these statistics to continuously improve our platform and mailings, and thus offer you relevant content. These cookies also allow us to recognize and count the number of visitors and to see how visitors navigate when they’re using our platform. This helps us to improve user experience and ensure users to find what they are looking for more easily. We are not obliged to ask permission to place these cookies

Commercial cookies

We do not use or allow any third parties to use commercial cookies on our website.

8. Changes to this privacy statement

We may update our Privacy Policy from time to time, for example when adding new functionalities to our platform. Therefore we advise you to regularly review this page for any changes. We will post a notification on our platform in case of important changes to our Privacy Policy. Changes in our Privacy Policy are effective immediately, after they are posted on this page.

9. Controlling your personal data

Would you like to receive a copy of the personal information, which we have collected and/or processed about you, please send your request to info@outdoyo.com.