How it works
On our platform we connect you (the user) directly to the organiser of the outdoor adventure and therefore the cancellation policy of the operator applies. To avoid last minute cancellations, operators choose a cancellation policy which they consider to be appropriate for their activities.
The applicable cancellation policy for your tour is described on the tour page. We recommend you to make yourself aware of the cancellation policy of the operator before you make the booking. As guidance we have allocated all cancellation policies into one of the following catergories:
Flexible - Cancellations up to a couple of days before the activity date will get (partly) refunded
Moderate - Cancellations up to a week before the activity date will get (partly) refunded
Strict - Cancellations up to a month before the activity date will get (partly) refunded
Very strict - Cancellations up to a couple of months before the activity date will get (partly) refunded
Non-refundable - Bookings are final: it is not possible to receive a refund for cancellations
Our values
- Local adventures
- Instant booking
- Best price guaranteed
Other policies
T&C - Partners
